Service Order Status



Please anticipate a 14 day wait for the completion of service scheduled today.*



For a faster response, request RUSH SERVICE with 24 hour completion guarantee.

Non-stock part surcharges may apply.  If service is not completed within 24 hours, rates will revert to standard rates.

Status Lookup


Get real-time information regarding the progress of your service order.

Customer Number:

Service Order Number:
Your customer number and service order number are printed on your copy of the original service order.  You may also call 330-337-3656 for your service order status.

*Estimated response and completion times are not binding. Previously scheduled, rush, and contract service orders may be given precedence over your service request. Completion may also be delayed if we do not get a quote approval from you, parts are not immediately available, or other unexpected events occur.